A Monthly Briefing for Optical Lab Owners and Managers

- May 2019 -

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Lab Notes

Coburn Technologies Introduces New National Sales Manager for Diagnostics

LABTALK

Coburn Technologies, Inc. is pleased to welcome Ezequiel Lukin as their new National Sales Manager, with specific focus on diagnostic instruments for the United States market.

“Ezequiel is a great addition to our team,” said Vice President of Sales, Wayne Labrecque. “Our diagnostics product line is an integral part of our business, and with a growing interest in our products, as well as new product development, we are confident Ezequiel will strategically build our business further.”

Lukin is an experienced veteran in the optical industry. As the former Global Sales Manager for Volk Optical, Lukin brings more than 20 years of sales and optical experience to Coburn Technologies. His experience includes general sales with a specific focus on diagnostics instruments to eye care practitioners in the United States, Latin America and Europe.

“I am excited to be joining Coburn Technologies,” Lukin said. “Coburn is a well-respected company in the industry, and I believe that with my experience and their history, we will drive the company’s share in the diagnostics instruments market to new heights.”

Lukin joins Coburn Technologies’ Sales team, which has recently added a number of industry veterans including Marina Vaynberger (International Regional Sales Manager), Al Bednar (Director of Laboratory Sales), Mark Kaplan (Senior Territory Sales Representative) and Jason Frank (Sales Manager for Latin America).

“Ezequiel represents the latest addition to strengthening our international sales organization,” states Alex Incera, President of Coburn Technologies. “With specific focus on developing our ophthalmic instruments business, Ezequiel is an integral addition and will help drive our diagnostics product offering and market leadership.”

For more information, visit https://www.coburntechnologies.com.

Satisloh’s 12th Annual North American Service Summit

LABTALK

Satisloh’s Technical Service Team gathered at their North American headquarters for the company’s twelfth annual Service Summit.

More than 110 staff attended the three-day event, taking courses taught by colleagues as well as vendor partners. Some of the topics covered included hands-on machine diagnostics and troubleshooting, electrical power quality requirements, and improving quality and consistency in service operations. An opening night team dinner celebrated the company’s top three SEE nominees.

“Our SEE (Striving to Exceed Excellence) program is designed to encourage a culture that proactively tries to exceed customer expectation. We are proud that in 2018 we received close to 100 SEE recognition notes where our customers took the time to write to us and call out a Satisloh employee that went that extra mile to solve their need,” said Rich Hughes, President and CEO, Satisloh North America.

The top three 2018 employees (receiving multiple SEE recognition cards from customers) were: Lauren Castle (6), Customer Service; Nona Baitemal (5), Technical Phone Service; and Matt Wall (6) Field Technical Service.

“We gather our entire technical team for formalized training and technology updates every year. This annual service summit is critical so that we can continue providing our customers with top-notch service support,” said Chris Seifert, Senior Vice President Technology & Customer Support.

For more information, visit https://www.satisloh.com/home/.
New Products

Hilco Vision Releases Logic Mega Kit and Cube Block

Hilco Vision’s new Logic Mega Kit is a must for any practice, offering everything you need in one small, compact kit that organizes the company's most innovative repair parts.

Everything you need for simple repairs is at your fingertips, saving countless trips to the back room. The Logic Mega Kit includes 200 pairs of Logic Nose Pads in the most popular sizes and 10 of each of the most popular Logic Screws. Logic Nose Pads, are made of premium no-slip silicone and feature a dual purpose design fitting both screw-on and push-on, reducing inventories and enhancing the selection process. The Logic Screw family consists of one length and just six eyewire/hinge screws in various diameters and colors that replace every other screw type in your inventory.

The company has also released a new product called The Cube. Serving three unique functions in one, the Cube, is an innovative acrylic block that is a three-in-one tool, offering accurate, easy and fast marking of 190 degrees on lenses. The Cube also allows for pantoscopic tilt measurement, while the other side can measure the height of the reading segment. Conveniently, the tool holds a standard Staedler marking pen, which is included.

For more information, visit https://www.hilcovision.com/.

Super Optical International Releases New Display for POLAR+FIRE Lenses

Super Optical International, manufacturer of FastGrind, the “all-in-one” lens surfacing system, is pleased to announce immediate availability of a new table-top display stand in support of their POLAR+FIRE line.

POLAR+FIRE lenses are polarized gray with a solid mirror front. The POLAR+FIRE display stand features an eye-catching full-color background and holds a sample of all three POLAR+FIRE lens colors: HUNTER GREEN, DEEP BLUE & QUICK SILVER — all in a compact, quality 3.5” X 10” that won’t clutter your ECP practice.

With POLAR+FIRE already one of Super Optical International’s most successful new product launches, many practices have requested a display stand to help them promote all three solid mirror colors which are currently available now for delivery to FastGrind customers worldwide. The polarized single vision POLAR+FIRE line is available in 2.00, 4.00, 6.00 and 8.00 bases. At 80mm your practice is prepared for even the largest of today’s contemporary styles of sunglasses.

Super Optical International is offering a FREE POLAR+FIRE display stand to qualifying practices now through June 30, 2019. For more information, visit www.SuperOptical.com.

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Brian Dunleavy, Editor, LabTalk/LabAdvisor

Brian is the Editor of LabTalk. He covers wholesale laboratories, lab systems, other ECP news and features/coverage. Contact Brian at [email protected].

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