Would you say that the employees are engaged in their work? Or are they just sleepwalking through their workday without regard for either their—or your business’—performance? Ask yourself this question: “How do you keep your employees engaged in providing great service to your customers?” Find out how labs are doing just that.
Stanton Optical is set to expand...investing in people and new technology.
Effective feedback is not a “sandwich” or a “seagull.” Find out what it is from this expert on the subject.
In Ignite Your Business Part II, you find out how, “Try Before You Buy” lives on with digital demonstrations, as one lab creates new ways for ECPs to educate their patients on lenses.
With three revisions of Z87.1, things can get confusing. Learn the ins and outs of this standard so you won’t get burned.
Incentivizing Your Staff In Part III of the Transitions Ignite Your Business series, you’ll find new ways to incentivize your staff and grow your customer’s business and yours at the same time.
You wouldn’t buy a fine automobile and never change the oil, rotate the tires, or turn up the engine, would you? The same care and maintenance needs to be taken with modern generators.
Over the last few months I have received several phone calls and e-mails asking me the same question “How can I increase sales in my laboratory?” Almost without fail when I begin with “this is a longer term process then you might be thinking. . .” the conversation ends and the phone goes dead .
What the caller really was asking was “How can I increase sales this month or this quarter?” The short answer is, “You can’t.”
Learn how becoming involved in the standards process is good for your business.
Life keeps changing in the optical industry and it seems more dramatic and faster than ever before. Gary Petersen of PSI asks, “Are we dinosaurs yet?”
Rebuilt, refurbished and used equipment could save you a pretty penny.
Arman Bernardi, walks you through the steps needed to create your own AR brand.
Find out what you already know and what you don’t know about processing those slippery lenses.
Find out what goes into “making” pure water and its importance in critical cleaning operations.
Katz & Klein’s Mike Francesconi talks about the importance of giving back.
A new location, a new technical operations manager and a special event for 2011 shows a renewed commitment to the U.S. market for 2011.
Find out why you might want to use a specialty lens lab for that one percent of unusual jobs.
The OLA Annual Meeting will co-locate with the exhibits at VEW. Find out the details of how this is going to work.
David Groteluesche, Opticom, touches on the history and importance of standardization for electronic lens ordering.
Diversified Ophthalmics won this year’s top honors for Web Site of the Year.
By listening to your clients, you can turn a “migraine” into an opportunity.
What can lab owners do today in regards to the “Economic Crisis?”
Find out about magnetic layered lenses with a .9mm thickness and base curve matching technology and a new software program that makes it easy for labs to produce these new lenses.
Want to get in front of the guy with the checkbook? Check out the tips from industry consultant Mike Karlsrud.
Learn how Smart Routing automatically connects with the Rx software databases and sends those job trays where they need to go…automatically.
Slurry expert, Mark D. Barnes, discusses improving polishing slurry productivity and profitability.
An interview with Geoffrey King, SecurEdge product manager, Saint Gobain
Find out how to improve the speed and quality of adhesion processes for hard and anti-reflective coatings on lenses used in the dip method.
TLC - Means Thinking Like Your Customer and can be the key to creating a dynamic Web Site.
Find out about the free tools available to you for marketing your lab.
When process problems occur, crystals are often the first and only ingredient in the coating process that gets the blame. Learn about hidden process problems and how perceived crystal problems can actually be process solutions.
Tired of seeing stacks of trays just sitting around waiting to be moved from one location to another? Then maybe it's time to consider automating the movement of your trays around the lab.
Promotions...everybody uses them. Here's an example of how one lab, 21st Century Optics used a Transitions promotion to increase sales and grow their lab.
Sometimes the difficult person is you. Find out how to identiy who should acquiese to who and how to read people and get what you want out of them.
Kaenon Polarized has develiped a new lens material that invorporates all the best qualities of glass, poly and CR-39 into one unique material.
Find out which labs have the Top Ten Web sites for 2006 and what they did to be on top.
Find out how to get into the niche market of safety eyewear.
Find out how to save money and retain employees by setting up a new system for training new hires.
The new Lab Maneuvers program from Jobson Publishing will put together courses, handle ABO and/or COPE approvals and secure speakers for your next educational event for your customers.
Learn how innovative three-piece mounting systems can bring the world of rimless eyewear to your lab without hassles.
Learn about the additional uses of Near Variable Focus Lenses and how educating your customers about the non-computer uses of these lenses can increase your business.
Currently there are 17 unique polarized color choices that represent an opportunity for optical labs.
Tracing points can be a valuable, timesaving tool for optical laboratories.
Optical laboratory Web sites are continuing to improve, providing eye care practitioners with a valuable resource to improve and grow their business. Check out this year's winners of the Web Site of the Year Award.
Preserving progressive lens markings during processing is critical to optimizing production and controlling costs. Find out an effective and inexpensive way of achieving this goal.
Corrine Hood speaks out about the benefits of OLA membership for independent labs and why they should belong to this association.
Whoever said, "Don't Sweat the Small Stuff" didn't work in an opticla lab. Find out how attention to "the little things" will help your lab operate at peak performance.
Find out how to put together a frame and lens package for your customers.