Learn how to make the most of a disappointing situation and use it as the coaching opportunity it is.
Get personal insights into how other labs have generated sales with innovative ideas. This month, Dan Woebkenberg of Diversified Ophthalmics shares a successful promotion that increased his sales of Transitions lenses.
Learn what made Diversified Ophthalmics the 2012 Transitions Lab of the Year.
Four-time nominee, Optical Prescription Lab finally takes home top honors.
Dan Torgersen, technical director of the OLA retires after 19 years.
At the OLA annual meetings, labs were talking about the challenges of running an optical lab today and how they are meeting those challenges head on.
Check out how to enter the trash to treasure contest.
Toledo Optical re-defines excellence by becoming the first three-time Transitions Lab of the Year Winner.
Lab dude, John Greco asks the question, is your LMS system your friend or foe?
Having the OLA annual meeting co-located with Vision Expo West for the first time had people talking. And LabTalk was listening. Find out what your peers and LabTalk editor, Christie Walker, had to say and their suggestions for 2011.
John Greco of Superior Optical, Ocean Springs, Miss., remembers when you had to figure out the amount of prism needed for decentration by hand using a protractor.
Labs weigh in with their thoughts on the often disparaged finish blocker.
Editor, Christie Walker, waxes poetic over the environment, fire arms, and optical labs.
HOW WINCHESTER OPTICAL BECAME THE 2009 TRANSITIONS LAB OF THE YEAR
The hot topic at the OLA this year was whether or not the OLA should merge its conference with Vision Expo West in Las Vegas for 2010.
Hal Walker, owner of Superior Optical Labs, Ocean Springs, Miss. weighs in on the “Digital Discussion” with a lab owner’s point-of-view.
Marketing director for Opticote, Michael Bellomo, encourages labs to promote flash mirrors for sunglasses.
Stephen Cohen of CC Systems takes us on a trip to the future to see how digitally surfaced lenses have evolved.
Pech Optical’s Karen Stotz, talks about their experience in processing Kaenon’s SR-91 polarized lenses.
Essilor’s Bob Colucci explains Duel Digital Vision and a new way to look at digital surfacing.
Predictions for the future of the optical industry.
The safety director for Katz & Klein optical laboratory provides insight and tips in how to head off workplace violence before someone “goes optical.”
Craig Giles of Soderberg, Inc. details how they were able to capture the title, Lab of the Year, for the second time.
LabTalk editor, Christie Walker, speaks out on the frustrations of digital surfacing technology and our industry.
People are talking about managing employees, digital surfacing, customer service and Transitions VI and LabTalk editor Christie Walker was listening.
Homer Optical's Peggy Conway explains how they educate their staff and customers on the constant flow of new products that come into the lab each month.
Katz & Klein's Corrine Hood explains how their employees are their single strongest competitive advantage and how she nurtures and grows her people like a well-tended garden.
Industry veteran Bob Niemiec provides insight on direct surfacing technology.
With escalating costs, the industry is grappling with a solution to out-of-control lens warranties, and many are questioning whether today's lens warranties have outlived their purpose.
Peggy Conway of Homer Optical discovers there is no consensus when it comes to what customers want. Using a "whatever the customer thinks is most important to their practice" approach, Homer Optical can "satisfy more of their customers, all of the time."
In this guest editorial from Harbor Optical’s Geff Heidbrink, Geff outlines what he sees as the main problem with the optical industry today and provides solutions that could kick our industry into high gear.
Jeff Szymanski relates the ups and downs, challenges and rewards of owning a mid-size lab.
We all know that practitioners need to have a well-trained staff in order to be successful. But what about optical laboratories? Tune in to Dr. Fill (as in fill my order, please) to find out more.
Craig Giles, Soderberg, Inc. offers an in-depth solution to Performance Reviews and how to make them a valuable experience for both the employee and the employer.
Jeff Szymanski of Toledo Optical asks the question, "Is it time to create a new Independent Optical Laboratories Association?"
Matt Cummins of Walman Optical, shares his views on how to improve the process and increase profits.